Privacy

Privacy and inquiry handling.

This policy explains what information is collected, how it is used, and who can access it.

Core principle

Collect only what is needed

The site collects enough information to review the request, reply, and deliver the advisory service. It should not collect more than the workflow needs.

Collected data

Contact and consulting context

Name, email, phone, company, location, service type, problem description, and follow-up notes may be stored with the lead.

Use of data

To respond and deliver service

Data is used to classify the request, prepare a response, schedule a call, or create the written report. It is not meant for unrelated marketing use.

Access

Limited internal access

Only the consulting workflow and admin interface should access lead records. Public visitors do not see other client data.

Retention

Stored for operational history

Lead records and generated content are kept so the team can manage follow-up, continuity, and service history. You may request clarification through the contact email.