Terms

Service terms that keep expectations realistic.

This is a consulting service, not an outcome guarantee. The terms below keep the scope clear and the delivery process professional.

Scope discipline

What is and is not included

Clients get the agreed advisory output. Anything outside the agreed scope is handled as a new request or a revised scope.

Advisory nature

No guaranteed outcome

The service improves decision quality and structure, but it cannot guarantee commercial success, funding, or operational results.

Payment

Work starts after confirmation

For written consulting, scope is confirmed before payment and work begins after payment is received. For live consultation, the team confirms the next step before scheduling.

Client responsibility

Provide accurate context

The quality of the advisory response depends on the accuracy and completeness of the information provided by the client.

Scheduling

Reschedule with notice

For live consultations, schedule changes should be communicated as early as possible so the slot can be reassigned fairly.